The 60 Decibels Microfinance Index provides a ground-up perspective on the lives of 32,000+ clients, thanks to the participation of 114 financial service providers, including six of our portfolio companies.
This year the Index collected and analyzed over 1 million unique data points in order to provide high-quality, benchmarked impact data for the global microfinance sector.
Key findings this year include:
🏦 Clients who have been with their financial service provider longer are more likely to ‘strongly agree’ that their lives and household welfare have improved
🏠 Clients who access additional services from the FSP beyond their loan report stronger individual, business, and household outcomes
🧑🤝🧑Clients with group loans report a significantly higher Net Promoter Score for their FSP than clients with individual loans. They also say they have a better understanding of loan terms and stronger financial resilience.
You can view and download the full report here
Stay tuned as we share our portfolio insights over the coming weeks!